Sales Policy – CASHXCITY

Effective Date: March 26, 2025

At CASHXCITY, we are committed to offering our customers the best shopping experience by providing high-quality men’s watches at competitive prices. Our Sales Policy outlines the terms and conditions for purchasing products from our website, ensuring that our customers have a clear understanding of our procedures, payments, and pricing.

1. Product Availability

All products listed on our website are subject to availability. While we make every effort to ensure the accuracy of product availability, there may be instances where items are out of stock or unavailable. In such cases, customers will be notified, and we will offer either a backorder option or a full refund.

2. Pricing

All prices on our website are listed in GBP (British Pounds) unless stated otherwise. Prices are subject to change without prior notice. Sales tax (if applicable) will be added at checkout based on your shipping address.

  • Discounts & Promotions: CASHXCITY may offer discounts, promotions, or special offers from time to time. These discounts are subject to specific terms and conditions, and we reserve the right to withdraw or modify promotions at any time without prior notice.

  • Currency Conversion: If you are purchasing from outside the UK, currency conversion rates will be determined by your payment provider. Prices displayed are in GBP, and final charges may vary based on the current exchange rate.

3. Order Processing

Once an order is placed, we will send you a confirmation email with your order details. Orders will typically be processed within 1-3 business days. If there is any issue with your order (such as payment problems, stock unavailability, or shipping issues), we will contact you promptly.

4. Payment Methods

We accept a variety of secure payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express)

  • PayPal

  • Other secure payment gateways (depending on availability in your region)

Payments must be processed at the time of purchase. Orders will only be shipped once full payment has been confirmed.

5. Shipping & Delivery

  • Shipping Costs: Shipping charges are calculated at checkout based on your location and the shipping method selected. Customers will be notified of shipping costs before completing their purchase.

  • Delivery Time: Delivery times vary depending on your location and the shipping method chosen. Standard delivery within the UK typically takes 3-5 business days, while international orders may take longer. You will receive a tracking number once your order has shipped.

  • Shipping Address: It is the customer’s responsibility to provide the correct shipping address at the time of purchase. CASHXCITY is not liable for lost or delayed packages due to incorrect address information.

6. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible at contact@cashxcity.xyz. Orders can only be canceled before they are shipped. Once the order has been shipped, you will need to follow our Return and Refund Policy for any cancellations or returns.

7. Customs Duties and Taxes

For international orders, customs duties, taxes, and any other additional charges are the responsibility of the customer. These charges may vary depending on your country’s customs regulations. We recommend that you check with your local customs office for more information before placing an order.

8. Returns and Exchanges

CASHXCITY offers a 30-day return and exchange policy for all eligible products. To initiate a return or exchange, please refer to our Refund and Return Policy. Returns must be made in the original condition, and the customer is responsible for return shipping costs unless the item is damaged or defective.

9. Defective or Damaged Products

If you receive a defective or damaged product, please contact us immediately at contact@cashxcity.xyz. We will provide you with a return label and offer a full refund or replacement at no extra cost to you.

10. Customer Service

If you have any questions about our Sales Policy, need assistance with your order, or have any other concerns, our customer service team is available to help.