Payment Policy – CASHXCITY

Effective Date: March 26, 2025

At CASHXCITY, we are committed to offering a secure and straightforward payment process to ensure that your shopping experience is as smooth and convenient as possible. Our Payment Policy outlines the methods, procedures, and guidelines for making payments for orders placed on our website.

1. Accepted Payment Methods

We accept a variety of secure payment methods to accommodate our customers:

  • Credit and Debit Cards: We accept Visa, MasterCard, American Express, and other major credit/debit cards.

  • PayPal: PayPal is available for secure and quick online payments.

  • Other Payment Gateways: Depending on the location, we may offer additional payment methods such as Apple Pay or Google Pay during checkout.

All payment methods are securely processed through trusted third-party payment processors. Your payment details are encrypted to ensure safety and privacy.

2. Payment Security

At CASHXCITY, we prioritize the security of our customers’ payment information. We use industry-standard encryption protocols, such as SSL (Secure Sockets Layer), to protect your personal and payment information during transactions. This ensures that your credit card details, billing address, and other sensitive information are secure when you shop with us.

3. Order Confirmation

Once you complete your payment, we will send you an order confirmation email. This email will contain your order details, including the products you purchased, the total amount paid, and the estimated delivery date. Please note that the order confirmation does not indicate that your order has been processed and shipped. It serves only as an acknowledgment of your payment and order.

4. Payment Authorization

To prevent fraud, all payments are subject to authorization and verification by the payment processor. In some cases, we may require additional verification for payments, such as confirming your identity or payment details. If your payment is declined or flagged for verification, we will contact you to resolve the issue. If we are unable to verify your payment, your order may be canceled.

5. Currency

All prices on our website are listed in GBP (British Pounds) unless otherwise stated. If you are purchasing from outside the UK, the final cost of your order will be calculated based on the current exchange rate set by your payment provider. Please be aware that currency conversion fees may apply depending on your bank or card provider.

6. Sales Tax

Sales tax is applied to orders based on the shipping address. The applicable tax rate will be calculated at checkout and added to your total order cost. If you are purchasing from outside the UK, you may be subject to import duties, taxes, or additional fees upon delivery. These charges are the responsibility of the customer.

7. Payment Processing Fees

In some cases, there may be additional processing fees associated with certain payment methods. Any applicable fees will be clearly outlined during the checkout process, and you will have the option to choose an alternative payment method if you prefer.

8. Payment Problems

If you experience any issues during the payment process (such as payment being declined or transaction errors), please check the following:

  • Ensure that your payment details are entered correctly.

  • Make sure that your card or payment method has sufficient funds.

  • If you continue to face issues, please contact your bank or payment provider for further assistance.

If the issue persists, feel free to contact our customer service team at contact@cashxcity.xyz for support.

9. Refunds

If your order is canceled, returned, or refunded, the amount will be credited back to the original payment method used. Please allow up to 10 business days for the refund to reflect in your account, depending on your payment provider’s processing times.

10. Contact Us

If you have any questions or concerns regarding our Payment Policy, or if you need assistance with any payment-related issues, please contact us: